Sunday, April 8, 2012

References

References

Clark, R. C., and Mayer, R. E. (2011). E-Learning and the Science of Instruction: Proven
      Guidelines for Consumer and Designer of Multimedia Learning (3rd ed.). San Francisco, CA:
      Pfeiffer.

Studer, Q. (2003). Hardwiring Excellence. Gulf Breeze, FL: Fire Starter Publishing.

Studer, Q., Robinson, B., & Cook, K. (2010). The HCAHPS Handbook.  Gulf Breeze, FL: Fire Starter
      Publishing.

The Joint Commission. (2012). The Joint Commission: Quality Report. Retrieved February 20, 2012,

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